Frequently asked questions
Where do you ship?
We currently accept orders for delivery within the United States.
How can I track my order?
When tracking is available, we send it to the email address used at checkout.
Can I change or cancel an order?
Contact support@acecharm.net as soon as possible. We cannot guarantee changes after fulfillment begins.
What is your return window?
Return requests should be made within 30 days of delivery. See our Returns & Refunds page for details.